Want to speak to someone face-to-face and have the option to pay in cash or pick up tickets you’ve already purchased by phone or on Ticketmaster.ca?  Devonshire Mall offers a Ticketmaster retail outlet at our Guest Services Centre located in front of Michael Hill.

Please note that Box Office Will Call tickets cannot be picked up at Devonshire Mall or any other Ticketmaster retail outlets. Outlets are for in person inquiries only.

Canadian Retail Outlet Pickup

Retail Outlet Pickup allows you to go to a Canadian Retail Outlet to pick up your tickets to a Canadian event. This delivery method is not offered for United States events and is not offered at United States Retail Outlets. Retail Outlet pickup is available for many events that occur in Canada. Choosing Retail Outlet pickup for your order means that you can take your confirmation number to a Canadian Ticketmaster Retail Outlet and have your tickets printed for you on the spot, subject to the below. We don't mail or send your tickets physically to these outlets, but rather your order is held electronically on our main ticket system. If you would like to use Retail Outlet Pickup, you will only be able to pick up the tickets if you are the person whose name appears on the credit card used to made the purchase, and when you pick up the tickets you present the credit card that was used for the purchase, along with the confirmation number and valid government issued photo identification showing that you are the person whose name appears on that credit card.

Some Retail Outlets can only print tickets for local events. For a list of Canadian Retail Outlets and their ticket printing capabilities, see Retail Outlets.

A Retail Outlet will not provide you with your tickets until more than 2 business days after you have ordered them, unless the event is occurring within that time. For example, if a ticket is purchased on Saturday (i.e., not a business day) the ticket cannot be picked up until the following Wednesday.

Note: If your order page did not offer "Will Call", then you cannot pick your tickets up at the Box Office of the event. Please pick your tickets up at a Retail Outlet in Canada.

Ticketmaster Retail outlets accept the following methods of payment: Cash, Visa, MasterCard, American Express, Debit and Ticketmaster Gift Cards

Click here for Ticketmaster Help page

Click here for Ticketmaster faq page

Gift Cards

Surprise someone with a Ticketmaster Gift Card and let them choose the event!  Ticketmaster Gift Cards are good for music, sports, theatre or family events, and a great way to give lasting memories.  Gift Cards are available in denominations of $25, $50, $75, $100, $150 and $250.  For Ticketmaster Gift Card terms of use click here.
For more information go to Ticketmaster.ca